About

A known straight shooter — however, can encounter some document hurdles at auction.

Pros

ING is known for being quick and straightforward lenders, often offering some of the cheapest rates on the market. Their pre-approval and formal approval processes are also relatively fast.

Cons

ING typically provides non-document pre-approvals, meaning they may issue approvals without reviewing your documents. This can be problematic in auction situations where financial clauses are not allowed. In such cases, brokers need to request an assessed pre-approval to ensure there are no issues with the loan.